Effective Date: August 5, 2026

Welcome to the SkyShoppers Ltd website. By accessing or using our website and services, you agree to comply with the following policies. Please read them carefully before placing an order.

1. About SkyShoppers Ltd

SkyShoppers Ltd specializes in the design, production, and supply of:

Trophies and awards
Mementos and plaques
Digital printing services
Banners and signage
Customized T-shirts and apparel
Personalized gifts
Corporate branding and promotional products

2. Orders
Orders can be placed through our website, email, phone, or in person.
Orders are confirmed only after payment or an agreed deposit has been received.
Customers are responsible for ensuring all submitted information, including names, spellings, artwork, sizes, colors, and quantities, is accurate before production begins.
Once production has started, changes may not be possible.

3. Pricing
All prices are subject to change without prior notice.
Prices are quoted in the applicable local currency unless otherwise stated.
Taxes, shipping, and installation charges (where applicable) may be added separately.

4. Payment
We accept approved payment methods displayed on our website.

Production generally begins only after payment confirmation unless a credit arrangement has been agreed in writing

5. Artwork and Design Approval
Before production, customers may receive a digital proof for approval.

By approving the artwork, the customer confirms that:

All spelling is correct.
Dates and numbers are accurate.
Colors and layout are acceptable.
Images and logos are approved for printing.

SkyShoppers Ltd is not responsible for errors approved by the customer.

6. Production Time
Production times vary depending on:

Product type
Quantity
Design complexity
Material availability

Estimated completion dates are provided in good faith but are not guaranteed.

SkyShoppers Ltd is not liable for delays caused by:

Customer approval delays
Incorrect information supplied
Supplier shortages
Courier delays
Events beyond our reasonable control

7. Delivery
Customers may collect their orders or request delivery.

Delivery times are estimates and may vary.

Risk transfers to the customer upon delivery or collection.

Please inspect your order upon receipt and notify us promptly of any issues.

8. Customized Products

Most of our products are personalized specifically for each customer.

Due to their customized nature:

Personalized products cannot be returned simply because the customer changes their mind.
Returns are accepted only if the product contains manufacturing defects or differs from the approved artwork.

9. Returns and Refunds

Refunds or replacements may be provided where:

The product is defective.
The wrong item was supplied.
The product differs significantly from the approved design.

Claims should be made within 7 days of receiving the order.

SkyShoppers Ltd reserves the right to inspect returned items before issuing a refund or replacement.

10. Intellectual Property

Customers must have permission to use any:

Logos
Trademarks
Images
Copyrighted materials

By submitting artwork, customers confirm they own or have permission to use such materials.

SkyShoppers Ltd is not responsible for copyright or trademark infringement resulting from customer-provided content.

11. Customer Content

Customers are responsible for ensuring that submitted content:

Is lawful.
Does not infringe intellectual property rights.
Is not offensive, defamatory, or discriminatory.

We reserve the right to refuse orders containing inappropriate or unlawful content.

12. Privacy

We respect your privacy.

Information collected may include:

Name
Phone number
Email address
Delivery address
Billing information
Order details

Your information is used only to:

Process orders
Deliver products
Provide customer support
Improve our services
Meet legal obligations

We do not sell or rent customer information to third parties.

13. Website Use

Users agree not to:

Attempt unauthorized access to our systems.
Upload malicious software.
Use the website for unlawful purposes.
Copy website content without permission.

14. Limitation of Liability

To the maximum extent permitted by law, SkyShoppers Ltd shall not be liable for:

Indirect or consequential losses
Business interruption
Lost profits
Delays beyond our control
Customer errors in submitted artwork

Our total liability shall not exceed the amount paid for the affected order.

15. Warranty

We aim to produce high-quality products.

Warranty does not cover:

Normal wear and tear
Misuse
Improper installation
Accidental damage
Damage caused after delivery

16. Promotional Images

SkyShoppers Ltd may photograph completed products for marketing purposes unless the customer requests otherwise before production begins.

Confidential corporate projects will always be respected.

17. Changes to These Policies

We reserve the right to update these policies at any time.

Changes become effective immediately upon publication on our website.

18. Governing Law

These policies shall be governed by the laws applicable in the country where SkyShoppers Ltd is registered and operates.

19. Contact Us

If you have questions regarding these policies, please contact SkyShoppers Ltd using the contact information provided on our website.

Thank you for choosing SkyShoppers Ltd. We appreciate your business and look forward to providing quality trophies, mementos, printing, branding, apparel, and personalized gift solutions.